Shipping & Returns

Shipping Policy

All our Harris Tweed dog collars, leads and bow ties are carefully handmade to order so please allow 5 to 10 working days for your order to be dispatched.  We use Royal Mail 1st Class for postage within the UK, which aims to deliver within 2 working days.
We do ship overseas via Royal Mail International Tracked & Signed; postage charges are calculated at checkout.  Please get in touch if you have any questions via our Contact Us page.

Return & Exchange Policy

We're sure you and your precious furbaby will be delighted with your new purchase.
If not though, do contact us within 14 days of receiving your order.
Should you need to return/exchange your item, please do so within 30 days of receiving your order.  Items should be in new condition and unworn.  Once we've received the item, we'll issue your refund or send you a replacement.
Unfortunately cancellations are not accepted but if there is a problem with your order, please get in touch, either by emailing us or by using the form on our
Contact Us page.

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